Shipping policy
Shipping & Delivery Policy
we make getting premium firewood to your home fast, easy, and hassle-free.
Delivery Areas:
We proudly deliver to Rutherglen and surrounding local areas. If you’re unsure whether we deliver to your location, please contact us before placing your order.
Order Processing:
All orders are processed promptly. Once your order is confirmed, our team carefully selects, bundles, and prepares your firewood for delivery.
Delivery Times:
- Standard delivery typically takes 2–5 business days within our local service area.
- During peak seasons (winter or holidays), delivery may take slightly longer, but we’ll keep you updated every step of the way.
Delivery Fees:
- Delivery charges are calculated at checkout based on your location and order size.
- Free delivery promotions may apply for larger orders – check our current offers.
Special Instructions:
If you have specific delivery instructions (e.g., preferred drop-off spot), please include them in your order notes. Our team will do their best to accommodate your requests.
Customer Satisfaction:
Your satisfaction is our priority. If your firewood arrives damaged or there’s an issue with your delivery, contact us immediately and we’ll resolve it quickly.
Enjoy the warmth, convenience, and quality of sustainably sourced firewood delivered right to your door!